Preflight Check fails

Thank you for contacting us.

I am sorry to hear about the problems with the Preflight Check and our team is happy to help in as best we can.

Based on the report you provided it looks like the check is failing because your website’s main directory is not writable and the file permissions will need to be updated on the server to accomplish this.  I recommend reaching out to your hosting provider to help get this changed since they will have all of the access required to make the appropriate modifications.

Thank you for letting us know about the ‘Making your web hosting account compatible…’ link as well.  I have informed our developers of this and a fix should be rolling out for it in an upcoming release.

I hope that you are able to get the permissions on your directories changed and please let us know if there is anything else that we can do to help.