How do I change the section of my website where the Site title is found (Hero section) so that it changes only for the page I’m on and not all pages on my site??

Thank you for contacting us and our team is happy to answer any questions you have about working with your website.

In many of our themes that Hero section is associated with a widget area known as the Call to Action and this widget is only used on pages that are using the Home page template.  It is possible that you About Us and Contact Us pages are using that page template instead on the Default template, which could explain why that section is getting duplicated on them.  You can see which template is assigned to each page by selecting it from the All Pages list then looking at the Page Attributes section.  The Template dropdown will allow you to change which template is used for that particular page.

I hope this helps you get your page content working as expected and please let us know if there is anything else that we can do to assist you!

Thank you for providing that video, it really helped explain what is going on!

The easiest way to get the design that you explained in that video is to use custom CSS to hide that Hero section for any page the uses the Default template, that way it only shows up on the Home page.  Here is a snippet that should help you get that design:

.page-template-default .header .site-branding,
.page-template-default .header .widget {
    display: none;
}

I hope that helps you achieve your design and please let us know if there is anything else that we can do to help.

You’re welcome, I’m glad to hear that solution worked for you and I am more than happy to help you get W3 Total Cache configured on your website!

Enabling Browser Caching in the General Settings for W3 is the first step, but there are a few more things that should be configured before everything starts working as expected.  Open up the Browser Cache settings to get the full list of available Browser Cache configurations provided by W3 Total Cache.

There are a lot of options and settings on that page, but don’t worry, we have a guide in our Support Center that should be able to make it easier for you to get the performance you are looking for.  Start by activating the Recommend items in that guide to see if that helps get your cache working as expected.

I hope that helps you get your caching working and please let us know if there is anything else that we can do to assist you!

Sorry to hear that your updates to the caching settings aren’t working correctly.  All of the caching rules set in W3 are added to the .htaccess file associated with your website on the server, but that file has to have to correct permissions set on it in order to be modified correctly.  A permissions error on that file, meaning that it is not writeable, is the only thing that I can think of that might be causing this to happen.  We have a dedicated W3 Total Cache support team that might be able to provide some additional insight and you can contact them directly using their public support forums.

I also recommend checking with your hosting provider just to make sure that your files have the correct permissions assigned to them.  Hopefully one of those teams will be able to get this resolved for you and please let us know if there is anything else that we can do to help!