Viewing 14 posts - 1 through 14 (of 14 total)
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  • #101683
    Isaac
    Guest

    Hello!

    The Post and Page Builder plugin is forcing its editor on a the Draw Attention plugins editor. This makes it so we cannot use the text editor at all pictured below. We have updated the Post and Page builder settings to use the classic editor when were using the Draw attention plugin but its not working still. How can we make it so the Draw Attention editor is working with thus page builder? Were sure the conflict is with the builder.

    Thanks!

    https://ibb.co/hC3jMjX

    #101688
    Brandon C
    Keymaster

    Hi Isaac,

    Thanks so much for reaching out! I think you’re correct in your assumption that BoldGrid Post and Page Builder is overriding the Draw Attention editor.

    To correct this you should be able to change your preferred editor from your Post and Page Builder settings. The linked guide will show you how to do just that.

    I hope this helps! Please let us know if you require further assistance.

    #101689
    Isaac
    Guest

    Hi Brandon,

    We have had the settings like this for a while now and still have the issue:

    Screenshot-2023-08-17-150658

    We don’t know how to make the draw attention plugin editor override the bold grid editor. Is there a way to do that outside of the preferred editor settings?

    #101700
    Brandon C
    Keymaster

    Hi Issac,

    You can also try switching to the classic editor from the specific page you’re editing. If you notice on the upper right hand side of your page editor you have the “Editor Option. You can try setting your preferred editor directly from here as well.

    Page builder editor change

    Remember you would need to do this on a page by page basis. You mentioned this issue started some months back. Do you remember if anything changed during that time? Something like an update to one of your plugins, WordPress core, or PHP version?

    I am getting some errors on my end when testing these two plugins so it’s likely indicative of a larger issue. We’ll do some more testing and get back to you using this thread when we have more details and/or a possible solution.

    Thanks Issac!

    #101702
    Isaac
    Guest

    There is no option on the Draw attention editor to set the editor so I have to rely on the Post and Page Builder settings. All plugins are up to date – the Php is at 7.4 but updating will crater the site so thats not something we can look at right now. Nothing should have chaneged since then that could casue this – we couldn’t get a real solution at the time but could get the editor to show if I did everything in one go.

    I would like to know if you see anything after you do more testing and will check back tomorrow.

    Thanks so far!

    #101784
    Isaac
    Guest

    Hi Brandon,

    There is not an option on the draw attention plugin editor page to set this. Are you seeing that in your version of the draw attention plugin?

    Also yes please let me know if you find anything else!

    Thanks!

    #102077
    Brandon C
    Keymaster

    Thanks Issac,

    On my end it looks like the Draw Attention editor is an extension of the WordPress Block Editor so I was able to view this option right after activating the plugin.

    ppb with draw attention editor.

    However, I received an error after attempting to switch to the Post and Page Builder editor and I was unable to access the page after that point. This was true for PHP versions 7.4 and 8.0.

    Deprecated: Hook block_editor_settings is deprecated since version 5.8.0! Use block_editor_settings_all instead. in /home/sitesbyyogi/public_html/wp-includes/functions.php on line 5828
    
    Warning: Cannot modify header information - headers already sent by (output started at /home/sitesbyyogi/public_html/wp-includes/functions.php:5828) in /home/sitesbyyogi/public_html/wp-admin/admin-header.php on line 9

    I’m not sure exactly why this is occurring but I’ve created a bug request on your behalf so that our developers can have a look at this. We’ll be sure to reach out to you using this thread the moment we have an update for you.

    Thanks Issac, I we can help you to get this resolved quickly.

    #102429
    Isaac
    Guest

    Hi Brandon,

    Just checking in for a timeline on a solution. We have a temp fix for now to post our content but was hoping you could give us an idea of how long this can take.

    Thanks!

    #102527
    Brandon C
    Keymaster

    Hi Issac,

    I can’t give a definite timeline for the fix at this time but I do know that our developers are aware of the issue so they will be looking into it. You should definitely reach back out early next week if you aren’t contacted on the matter by then.

    Thank you!

    #102528
    Isaac
    Guest

    Thanks Brandon – you have been very helpful!

    #102530
    Brandon C
    Keymaster

    You’re very welcome Isaac! I hope that we can we get this resolved soon for you.

    #103256
    Isaac
    Guest

    Hi Brandon,

    Just checking to see where this is at.

    Thanks!

    #103365
    Brandon C
    Keymaster

    Hi Isaac!

    I know we had a higher priority vulnerability in Post and Page Builder that was just resolved so I’m sure that took a lot of our devs attention. I just gave them a nudge so I will contact again by the end of day today with a new update on when/if this can be resolved from our end.

    Thanks for bearing with us!

    #103427
    Brandon C
    Keymaster

    Hi Isaac,

    Just an update. I haven’t received word from the devs yet but as soon as I do you’ll be the first to know.

Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘BoldGrid Post and Page Builder Editor is overriding another plugin editor’ is closed to new replies.