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  • #109201
    Dru Abraham
    Guest

    We had a charge for 99$ from w3 edge, we do not and have not used w3 total cache in a long time so I do not know why we are being charged. I believe it was activated and setup by the people who worked on the website before me – I would like to cancel the subscription – I do not know the login info but I can give you the last 4 of the credit card if that helps 9873 Master Card

    If you need anymore info before you can refund and cancel please let me know

    Thanks

    #109488
    Marko Vasiljevic
    Keymaster

    Hello Dru,

    Thank you for reaching out and I am happy to help!
    We do not have any subscription associated with the last four of the CC provided or the email you shared.
    Please reach out to us directly via the W3 Total Cache support channel in the plugin Performance>Support or the website contact form:
    https://www.w3-edge.com/contact/

    Thanks!

Viewing 2 posts - 1 through 2 (of 2 total)
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