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I had purchase the yearly theme of Bold grid premium yesterday 16 Nov 2023 and there was no information weather i should use plug in or put the purchased key in any place, Today while i get back to computer and try to find out the solutions, my email address and website is nor recognized, Is this some kind of money scam or there is any real help.
Hi Bhushan,
Thanks for your purchase of Crio Pro WordPress theme!
In order to unlock your premium functionalities you must first download and activate your Premium plugins. These extensions can be found in the “Plugins” section of your BoldGrid Central account.
You can follow this guide for instructions on activating Crio Pro.
You will also need to activate your premium connect key because you won’t have full access to BoldGrid Premiums features until you attach it to your WordPress instance as well.
You can obtain it from the “Connect Keys” section of your BoldGrid Central account and inside of your WordPress admin dashboard visit Settings > BoldGrid Connect to input the Premium Connect Key.
I hope this helps! Let us know if there’s anything else that we can answer for you.
I tried to login in into bold grid central. in which it doesn’t show my pro central ID that i have purchased while directly installing the Themes
Hi Bhushan,
Thanks for your response, are you able to log in to BoldGrid Central at all? If not you can try resetting the password at this link.
It would also be a great help you you should take a screenshot of what you’re experiencing. You can use ImgBB to create a link for the screenshot and paste it into the forum here for us to review.
Thanks Bhushan, we look forward to assisting you further with this!
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