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  • #125697
    Julia Hare
    Guest

    Afternoon,
    I’m using Crio.
    I’ve created a new menu in the Customiser.
    Pages are added to menu and saved.
    I then try to edit the selected pages.
    I’m able to select the menu to attach.
    I try to save and entry reverts to ‘none’

    #125705
    Brandon C
    Keymaster

    Hi Julia,

    Thanks for reaching out with your Crio WordPress theme questions!

    Based on the content provided, it seems like the issue you are facing with BoldGrid Crio is related to the menu locations and how they are assigned. When you create a new menu in the Customizer and try to edit the selected pages, the entry reverts to ‘none’ when you try to save it. This could be happening because the menu location where you are trying to save the menu is not properly assigned or there might be conflicts with existing menus in that location.

    To troubleshoot this issue, you can follow these steps:

    1. Check the Menu Locations in the Header and Footer to ensure that the menu you are trying to save has a valid location assigned to it.
    2. If the menu location is not available, you may need to add a new Menu Location to the Header or Footer layout first.
    3. Ensure that the menu items you are trying to save are correctly linked to the pages you want them to point to.
    4. If you are still facing issues, you can use the Customizer to view and manage all the Menu Locations and their assigned menus. Make sure the correct menu is selected for the desired location.

    By following these steps and ensuring that the menu locations are correctly set up and assigned, you should be able to save the selected pages in your custom menu without it reverting to ‘none’.

    For more details, please visit:
    https://www.boldgrid.com/support/boldgrid-crio-supertheme-product-guide/working-with-menus-in-boldgrid-crio/

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