i have critical errors on my website

Hi Kimberly,

Thanks for reaching out,

I’m very sorry to hear you’re encountering critical errors, do you think this issue is stemming from a BoldGrid Product such as Crio WordPress theme or Total Upkeep Backups and Migrations plugin?

I think the first thing we need to do here is identify the source of the error:

• Check Error Logs: Look at your server’s error logs to identify any specific error messages. This will help you pinpoint what is causing the issue.
• Review Recent Changes: Consider any recent changes you made to your settings or installed plugins/themes that might have triggered the error.

If you can provide with these details along with any type of error message you’re receiving we would be happy to take a look.

Thank you and we’re looking forward to assisting you further with this!