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  • #138967
    Brad
    Guest

    Hi:

    Do you know when the Crio theme will be updated to work with the latest version of WooCommerce?

    Thanks.

    Brad

    #139405
    Brandon C
    Keymaster

    Hi Brad,

    Thanks for reaching out and thank you for using Crio WordPress theme!  As of this time no reports of incompatibility have be made about Crio and WooCommerce.  We have tested and can confirm that some WooCommerce page templates have required updates and these additions will be made soon but you shouldn’t experience any loss in performance or functionality in the meantime.

    If you’ve noticed a different issue with Crio and WooCommerce please let us know an we’ll address it immediately. It would be awesome if you could provide us with an error message to go along with your details.

    Thanks Brad, you can check back with us here at anytime for updates and please let us know if you have any other questions for us!

    #139797
    Felipe
    Guest

    Hello Brandon,

    We also saw this error yesterday. The website is using WP core version 6.6.1, WooCommerce 9.2.2, and Crio 2.22.4.

    The last time this happened, it needed an update on your end. Maybe a new incompatibility?

    I appreciate your assistance here

    Best regards

    #139923
    Brandon C
    Keymaster

    Hi Felipe, thanks for your reply!

    No, I don’t believe these to be incompatibilities. WooCommerce normally updates their templates a few times a year but it’s never anything major. When that happens it prompts all themes using the those templates to update them manually.

    The reason for this is because some themes (like Crio) use their own custom WooCommerce templates to add design and different functionality. If WooCommerce was to just update the template themselves these themes would lose their code. To remedy they send alerts so that users and developers know when it’s time to update.

    We’ll have to make the necessary changes globally but if you’re familiar with PHP and WordPress templates you can actually do update the templates yourself. Otherwise, we are aware of the alert from WooCommerce and will be releasing a patch for it in an future Crio update.

    Looking further into it it only seems to be one template in question so there’s definitely no need to worry here. The template file looks to be an order form and it’s only one version out of date:
    crio/woocommerce/myaccount/orders.php version 9.1.0 is out of date. The core version is 9.2.0,

    WooCommerce Template-orders

    I’ve created a bug request on GitHub on your behalf so that you can track the issue’s status and report further concerns. Please let us know if there’s anything else that we can answer for you!

    Thanks Felipe

Viewing 4 posts - 1 through 4 (of 4 total)
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