Post and Page Builder not working with some Plugins

Posted on October 17, 2024 by

Tagged: 3rd Party Integrations, Post and Page Builder

Viewing 2 posts - 1 through 2 (of 2 total)

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Posts
October 17, 2024 at 9:57 am #146098

Tim OBrien
Guest

Hello,

Recently I’ve encountered an error when trying to edit a page from a plugin with Post and Page Builder. It just sits there with the logo and says “There has been a critical error on this website. Please check your site admin email inbox for instructions.”

I have no issue with it when editing normal pages, only inside of 3rd party plugins(3 different ones to be exact). Everything is updated to the latest version.

Any thoughts on how to fix this?

Thanks!
Tim

October 17, 2024 at 10:20 am #146104
Brandon C
Keymaster
Hi Tim,

Thanks for reaching out with your BoldGrid Post and Page Builder questions! Since you’ve already identified a clash in functionality between PPB certain third party plugins you should now enable WordPress debugging to check for specific error messages. Add the following to your wp-config.php file:
```
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
```
Reproduce the error, then check the wp-content/debug.log file for details. If you can copy/paste that error log into the thread here we can inspect it to help you determine exactly what’s happening.

Thanks Tim, hope to hear from you soon!
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