Hi Emma,

Thanks for reaching out.  I see this is for a BoldGrid demo account.  Have you tried logging into the site directly from your BoldGrid Cloud WordPress Dashboard? You should be able to click the login button for easy access.

As for your emails not reaching your inbox, you may want to check your spam box because it’s likely using the PHP mailer which does not have great email deliverability.

Thanks so much.  I hope this helps.