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  • #153608 Reply
    Angela
    Guest

    Hi,

    I just signed up to for a Boldgrid subscription. It says that there is supposed to be a confirmation email and that I need to click the link inside. However, I never got the email and I don’t see a way to request that it be resent so I’m not sure what to do. Does it sometimes take a while for the email to be sent? Thanks for any help you can give.

    #153645 Reply
    Elana
    Keymaster

    Hello Angela,

    Thanks for reaching out, I’m sorry to hear that you’re not getting the account confirmation email.

    I do see an active account for you under the email address you provided. Since this is a public forum if you could, reach out to our premium support team via email and we’ll be happy to help.

    For security reasons I didn’t want to share private information on the public forum.

    Thanks for your understanding.
    Elana D.

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