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  • #153686 Reply
    Riccardo Gasparini
    Guest

    Hi i ‘ve purchased w3 total cache pro, order #62803
    But it doesn’t work on my website . .the speed performance speed in google page speed are lowest than before .
    can i have a full refound ?
    thank you
    Best regards
    Riccardo

    #153746 Reply

    Hello Riccardo,

    Thank you for reaching out and I am happy to help!
    Can you please provide a piece of evidence for this? Have you configured the W3 Total Cache accordingly, following the Google Page speed recommendations and which aspect of the GPS score was lowered after the configuration?
    Thanks!

    #153783 Reply
    riccardo
    Guest

    Hi, thanks for your reply.
    I don’t able to apply modify at the plugin.
    And i think there are some problem on my website or in my server. There are some conflicts among plug-in. I use Aruba i Speed cache because my web server Is Aruba .
    And i think Is in conflict with w3 Total cache .
    Because aruba hi speed cache supports redis cache .
    And It needed the w3total cache plug in for working But if i use w3total cache with Aruba hi speed cache both , the Google Speed result are lower.
    Instead of i use only Aruba hi speed cache the Speed result are higher.
    So ..the best solution Is to use only Aruba hi speed cache .
    And i dont Need w3 Total cache .
    So i ask you if Is possibile to have a refound.
    Thank you so much
    Kind regards
    Riccardo

Viewing 3 posts - 1 through 3 (of 3 total)
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