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  • #153785 Reply
    Naveen
    Guest

    Hi Team,

    We have enabled the w3tc(Pro) plugin on a multisite network. But the issue we are seeing is, when ever an admin is logged in, the admin bar is appearing on all the front end pages (if visitor accessing the website on other machine or in the incognito window where admin is not logged in).

    EX:
    http://www.example.com and site1.example.com are the two sites part of multisite network. If admin: user1 logged in to network admin or site admin, if user2 just visit the website from a different laptop/desktop, admin bar is appearing for the user2.

    We tried to clear the cache, tried to use Redis cache and even tried with filesystem cache. The issue persists.

    PS: we are using latest version of plugin Version 2.8.4

    Please help us to fix this issue.

    Thanks,
    Naveen

    #153841 Reply

    Hello Naveen,

    Thank you for reaching out and I am happy to help!
    Can you please go to the W3 Total Cache settings and in Performance>Page Cache make sure that the option Don’t cache pages for logged-in users is enabled, and if it’s not, enable it, save all settings and purge the cache and let me know if the problem persists

    Thanks!

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Reply To: Caching issue when Multisite activated
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