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  • #154460 Reply
    Jason
    Guest

    I’ve been working with the developers of Draw Attention wpdrawattention.com because when I want to add text to their interface, the text window has an never-ending “BoldGrid” loading icon. Their support message to me was:
    “Our team has checked and shared that the Post and Page Builder plugin seems to interfere with Draw Attention settings, not to display it properly via it.

    We tried looking through the plugin settings, and it seems the DA post type isn’t handled properly within the plugin. Changing the builder option to a different option from “Post and Page” has no effect and shows an error for the WordPress editor. You can check the attached screenshots.”

    Here are the screenshots:
    DASettings

    Draw Attention and I would like to request BoldGrid developer team to see if they can untangle the compatibility errors.
    Thanks
    Jason

    #154471 Reply
    Elana
    Keymaster

    Hello Jason,

    Thank you for bringing this issue to our attention. We are aware of the conflict between the Post and Page Builder plugin and Draw Attention.

    Our team is currently looking into this and working on a fix for future updates. While there isn’t a solution available just yet, we appreciate your patience as we continue to investigate the issue.

    If you have any other questions or need further assistance, please don’t hesitate to reach out.

    Thanks
    Elana D.

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Reply To: Post type isn’t handled properly within Post and Page Builder
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