Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #23031

    I get repeated messages every few minutes telling me the site backup failed due to “website exceeds size limits”, and that I need to acquire more space. But there are no links or instructions about how to do that. I purchased an upgrade for Jetpack backup but still get these messages.

    #23032
    BoldGrid Support
    Keymaster

    Hello.

    Thanks for posting your question regarding the message you are receiving: “website exceeds size limits”. I’m sorry to see this is causing an issue. Do you have the BoldGrid Backup Plugin installed? If so, in that plugin do you have the option to backup the site before an Auto-Update runs?

    Increasing the size limits depends on what system is causing this message to appear. Please respond back with those additional details for us to further assist you.

    Best Regards,

    Carlos D

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘How do I get more backup server space?’ is closed to new replies.