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  • #23292

    We use WPBakery Page Builder and everything was fine. I was able to edit content, change photos, etc. Then did an update and now when I go into edit a block of text for example, I get the BoldGrid logo that just spins as if it’s trying to open something up and never lets me have access to text to update. This never happened before and now I can’t do anything. I’m so frustrated. Please help.

    #23293
    BoldGrid Support
    Keymaster

    Hi Julie,

    Thanks for posting your question regarding the error you are experiencing running WPBakery Page Builder with BoldGrid, after updating it.

    I’m sorry to see this is causing frustration. Although other plugins can function well with BoldGrid installed, I do not recommend installing/enabling multiple “builder” plugins. It is possible that this was working before the update and some of the updated code is now causing a conflict. To resolve this, I recommend disabling the other builder plugin (WPBakery Page Builder) when you are trying to edit your website using BoldGrid.

    You should be able to continue to use the other builder if you disable BoldGrid. Unfortunately, due to the general nature of builder plugins, having multiple builders may end up causing conflicts with each other. I hope this helps!

    Sincerely,

    Carlos E

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