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I purchased the premium key, but your dashboard is really not intuitive in telling you how/what to do after purchase.
I chose “replace key” as I didn’t see the top of the window change to “Premium Connect Key” after purchase.
It changed, but now, my WP site that the old key was installed on can’t communicate with boldgrid, and there is nowhere in wordpress that I can find to replace the key with the new one.
How is this done?
Hello, Erik!
Thanks for posting your question about your new BoldGrid Premium Connect Key. I’m sorry to see that you have experienced issues after updating your license in BoldGrid Central. The only way for you to be able to replace the Free Connect Key with the Premium Connect Key would be to remove the Connect Key database entry manually. We just recently published a guide you can follow on how to remove the Free Connect Key using phpMyAdmin. That guide also provides steps to add your Premium Connect Key. Once you have completed removing the database entry and then adding the Premium Connect Key, everything should begin connecting properly again. Feel free to reach out to us if you have any persisting issues, we are always happy to assist!
Sincerely,
Carlos E
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