Hello sonia3,
Thank you for your question about missing purchased images, and differences when viewing your site versus customizing it. Have you ensured that you’re using the latest version of BoldGrid? Does this issue happen in a specific browser, or does it affect others as well? Which browser are you using when you see this issue? Do you have more than one installation of BoldGrid? Specifically, what images are missing from your library?
Gratefully,
Casey B.