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I just installed Total Upkeep, and it did a backup overnight. Now my Hero section on my home page is not working. I can’t restore the page without paying your fee, and the website is malfunctioning. There were no other updates or plugins installed. This happened overnight. Please help.
Hi Brad-
I’m very sorry to hear about the error. Running a backup shouldn’t normally have any effect on your content at all.
First, you can restore your backups in the free version of the plugin, you don’t need to pay for a subscription.
I did take a look at the site that you sent over privately, and the hero section looks like it’s working correctly to me, I see the background image of steak and the headline that rotates “Smoke” “Sizzle” and “Savor,” as well as the two call-to-action buttons.
If you’re still having trouble, can you describe what’s not working? We’ll be happy to help.
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