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  • #25902
    Michael Fortune
    Guest

    I am trying to reset my password. II received the email and followed the link, but there is nowhere to enter a new password.  The forms appears as follows:

    Enter your new password below.

    Strong – this appears in a green box immediately below the words “New password”, but there is no text box to enter the new password into.

    Hint: The password should be at least twelve characters long. To make it stronger, use upper and lower case letters, numbers, and symbols like ! ” ? $ % ^ & ). Please advise Thanks Michael

    #25905
    Jesse Owens
    Keymaster

    Hi Michael-

    This is a bug in older versions of the BoldGrid themes. I took a few minutes to create this video to walk you through how to get back in. Here’s the CSS rule you’ll need to enter from the video:

    #pass1 { display: block; }

    And don’t forget, update your theme when you get logged in! Just in case, here’s another resource with 5 ways to reset your WordPress password.

Viewing 2 posts - 1 through 2 (of 2 total)
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