Hi Alicia-
The first thing I want to point out is, Venetian and Crio are different themes. Crio Pro won’t add any functionality to Venetian, on the Crio theme.
If you’re creating a new website from BoldGrid Inspirations, look for the themes that have Crio in the description:
Once you have the Crio theme installed, you’ll upload the entire .zip file (don’t unzip it on your computer). Check out our detailed instructions on uploading a new plugin.
I hope this helps! Please let us know if you have any more trouble, we’re happy to help.