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  • #25966
    John Burgos
    Guest

    Hello,

    I purchased from BOLDGRID a premium account a few days ago, I would like to ask for a refund and cancel my account at this moment.

     

    Regards,

    John

    #25992
    Jesse Owens
    Keymaster

    Hello John-
    I’m sorry to hear that BoldGrid didn’t work out for you. You can cancel your account from within your BoldGrid Central account by filling out a Premium Support Ticket. Please include the last 4 digits of the card on file so we can process your refund.

    #32015
    Ronald Bissell
    Guest

    Please cancel my account and send a refund. I’ve requested help to transfer my site from WordPress.org, paid for upgrades and still cannot get site to transfer. I need to cancel this account since I cannot seem to get anything started and am very confused. I am a long time web user and media consultant and cannot make sense out of your site. Sorry this happened.

    Ronald Bissell
    Evolvingincompassion.com

    #32023
    Joseph W
    Keymaster

    Hi Ronald,

    Sorry to hear that there have been some frustrations getting your website transferred and that you wish to cancel your subscription. To start the cancellation/refund process, please submit a Premium Support Ticket through your BoldGrid Central account. Please include the last 4 digits of the card used to make the purchase so our Premium Support team can verify account ownership and begin the refund process immediately.

Viewing 4 posts - 1 through 4 (of 4 total)
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