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Hi. Ive been a Premium customer for a while and am now trying to migrate to a new host using the tips outlined here: https://www.boldgrid.com/support/total-upkeep/migrate-wordpress/
Only problem? Im in my Bluehost WP dashboard and even though it says Total Upkeep premium is installed its nowhere in the dashboard to then upload the backup to. Help?
Hi Jason-
The most common cause of this is missing the Total Upkeep main plugin. The Total Upkeep Premium plugin still requires the free plugin to be installed alongside. You can install it by navigating to Plugins > Add New and searching for “Total Upkeep,” or you can download it directly from this link.
If you’ve confirmed that you have both plugins installed, but you’re still not seeing the Total Upkeep menu in your WordPress Dashboard, your WordPress user may be missing the permissions to use the plugin. Navigate to Users > All Users and verify that your username has the role of Administrator. If not, log in with an administrator user and change your role to an administrator.
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