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- September 8, 2020 at 7:06 pm #26664Tom McDougalGuest
I am just lost. I started out by installing Total Upkeep, then determined (?) that I needed Total Upkeep Premium in order to backup to Amazon S3. So I purchased Total Upkeep Premium, and installed it following the instructions (dragged everything to /wp-content/plugins/). In WordPress, when I look at the plugins, it shows as installed, but there is no “Total Upkeep” entry in the left menu of the Dashboard.
I am also not clear whether I need to purchase, in addition, a premium key.
Please help. Thanks.
Tom
September 8, 2020 at 7:09 pm #26667Jesse OwensKeymasterHi Tom-
The most common cause of this is missing the Total Upkeep main plugin. The Total Upkeep Premium plugin still requires the free Total Upkeep plugin to be installed alongside. You can install it by navigating to Plugins > Add New and searching for “Total Upkeep,” or you can download it directly from this link.
From what you’ve described, it may also just be that you’ve installed the plugin, but it is not active. Make sure that in your Plugins > All Plugins menu, you see that Total Upkeep and Total Upkeep premium are installed and active.
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