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  • #30131
    Kahla Keegan
    Guest

    I’m trying to install boldgrid and the installation page has been loading for some time. I’m not sure whether to start over or leave the page as is. 

    #30132
    carlosd
    Guest

    Hi Kahla,

    I’m sorry to see that you are experiencing delays with your installation of BoldGrid. Thanks for posting your comment for assistance. If it’s been a few minutes, I recommend starting over. However, prior to starting over, you should make a backup (if you have an existing site) and be sure to update WordPress and any other themes and plugins to their latest versions. The installation of BoldGrid shouldn’t take very long. If you continue to experience issues, we will need a few more details surrounding your WordPress environment to diagnose the issue. For instance:

    • WordPress Version
    • PHP Version
    • Plugins and Themes Versions
    • BoldGrid Version you are attempting to install
    • Any errors displayed throughout the process

    Feel free to reply back with more of those details for more help.

    Best Regards,

    Carlos D.

Viewing 2 posts - 1 through 2 (of 2 total)
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