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Our team is happy to answer any questions you have about working with BoldGrid.
If you are locked out of your Dashboard and cannot update the Site Address and WordPress Address URLs in the General Settings, then your best bet to fixing that problem is to update those values directly in the database under the _options table. I recommend reaching out to your hosting provider for assistance if you are uncomfortable making database modifications on your own since they will have the access necessary to complete the changes on your behalf.
I hope that helps you get your URLs configured correctly and please let us know if there is anything else that we can do to help.