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We’re a premium account holder. Upgraded Boldgrid Backup plugin this morning and now the site’s in “The site is experiencing technical difficulties.” mode. Tried renaming Backup plugin folder to disable – didn’t help. Debug log shows:
[11-Oct-2019 14:04:11 UTC] PHP Fatal error: Uncaught Error: Class ‘BoldgridLibraryLibraryLicense’ not found in /home/parker66/public_html/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php:39
Stack trace:
#0 /home/parker66/public_html/wp-content/plugins/boldgrid-inspirations/boldgrid-inspirations.php(65): BoldgridInspirationsPremiumAttribution->__construct()
#1 /home/parker66/public_html/wp-settings.php(362): include_once(‘/home/parker66/…’)
#2 /home/parker66/public_html/wp-config.php(95): require_once(‘/home/parker66/…’)
#3 /home/parker66/public_html/wp-load.php(37): require_once(‘/home/parker66/…’)
#4 /home/parker66/public_html/wp-login.php(12): require(‘/home/parker66/…’)
#5 {main}
thrown in /home/parker66/public_html/wp-content/plugins/boldgrid-inspirations/vendor/boldgrid/boldgrid-inspirations-premium/src/Premium/Attribution.php on line 39Hello,
Thank you very much for letting us know about the bug caused by the recent update to the Backup plugin.
Our team has released a fix for this bug in the latest update, version 1.11.8
If you were unable to deactivate the Backup plugin using the automated recovery email, you should try disabling it via FTP/File Manager or WP-CLI to restore access to your Dashboard.
Once the plugin is disabled you should be able to download the newest update and reactivate the plugin.Thank you for your understanding and we are sorry for any disruptions this bug has caused you. Please let us know if there is anything else that we can do to assist you.
https://www.boldgrid.com/support/wordpress-tutorials/disabling-a-plugin-with-ftp-or-file-manager/
https://www.boldgrid.com/support/wordpress-tutorials/disabling-a-plugin-with-wp-cli/
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