- Posts
Hi.
My entire site was inaccessible due to a fatal error caused by the BoldGrid Post and Page Builder Plugin. My host provider helped me to disable the plugin.
I cannot seem to get the hosting company to answer so I am asking you … Is it now safe to re-activate the plugin? I would really hate to have the same issue all over again.
Thanks in advance for your help.
Hello Kenzie,
Sorry to hear the Post and Page Builder was causing a fatal error. We recently updated our plugins for better compatibility with the WordPress Core 5.6 release and have not noticed any fatal errors with the most recent version. Please ensure all your plugins, themes, and WordPress itself are on the most recent versions.
If everything is up to date and you encounter any more fatal errors when activating the plugin we would appreciate it if you could send us the full error message so our development team can investigate any additional compatibility issues.
Thanks,
Nicole
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