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  • #34072
    Eric
    Guest

    I upgraded to the premium backup plugin, but it keeps showing as a basic subscription. Any suggestions?

    #34114

    Hi Eric,

    Thanks for upgrading to the Premium Backup plugin, I’m happy to help you get it installed.

    Total Upkeep Premium requires both the Total Upkeep and Total Upkeep Premium plugins to be installed and activated on your website to use all features. You can follow these steps to download the Total Upkeep Premium Extension and install it on your website:

    • Login to BoldGrid Central
    • Select Plugins from the main screen.
    • Download Total Upkeep Premium from the list of available plugins.
    • In the Dashboard, Navigate to Plugins → Add New
    • Select Upload Plugin
    • Browse to the downloaded plugin file and select it
    • Click on Install Now
    • Click on Activate to complete the installation

    Please let us know if this helps or if you need any additional information.

    Thanks,
    Nicole

Viewing 2 posts - 1 through 2 (of 2 total)
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