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Posts
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InMotion instructed me to send you the following error message. They have not been able to correct the error and inMotion and I need your help ASAP
[2021-04-09 21:40:59 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive_Client::maybe_refresh_token Access token is expired.
[2021-04-09 21:40:59 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive_Client::maybe_refresh_token Fetching access token with refresh token…
[2021-04-09 21:40:59 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:41:11 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:41:19 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:42:44 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:43:29 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:43:30 UTC] Last error: Array
(
[type] => 2
[message] => file_get_contents(/home/bodyhe8/boldgrid_backup/crontab): failed to open stream: No such file or directory
[file] => /home/bodyhe8/blog.sfloridaluxuryhomes.com/wp-admin/includes/class-wp-filesystem-direct.php
[line] => 39
)Apr 9, 2021, 6:29 PM EDT
Hello William,
Thanks for contacting Support! I’m sorry that we’ve been having trouble with the backup tool, I think the best next steps here are to contact Boldgrid support, they have a contact form here:
You should include the found error in the support ticket to Boldgrid, here’s the relevant part of the log:
[2021-04-09 21:40:59 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive_Client::maybe_refresh_token Access token is expired.
[2021-04-09 21:40:59 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive_Client::maybe_refresh_token Fetching access token with refresh token…
[2021-04-09 21:40:59 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:41:11 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:41:19 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:42:44 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:43:29 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:43:30 UTC] Last error: Array
(
[type] => 2
[message] => file_get_contents(/home/bodyhe8/boldgrid_backup/crontab): failed to open stream: No such file or directory
[file] => /home/bodyhe8/blog.sfloridaluxuryhomes.com/wp-admin/includes/class-wp-filesystem-direct.php
[line] => 39
)Apr 9, 2021, 6:29 PM EDT
Hello William,
Thanks for contacting Support! I’m sorry that we’ve been having trouble with the backup tool, I think the best next steps here are to contact Boldgrid support, they have a contact form here:
You should include the found error in the support ticket to Boldgrid, here’s the relevant part of the log:
[2021-04-09 21:40:59 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive_Client::maybe_refresh_token Access token is expired.
[2021-04-09 21:40:59 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive_Client::maybe_refresh_token Fetching access token with refresh token…
[2021-04-09 21:40:59 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:41:11 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:41:19 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:42:44 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:43:29 UTC] Boldgrid_Backup_Premium_Admin_Remote_Google_Drive::get_details Access token is valid.
[2021-04-09 21:43:30 UTC] Last error: Array
(
[type] => 2
[message] => file_get_contents(/home/bodyhe8/boldgrid_backup/crontab): failed to open stream: No such file or directory
[file] => /home/bodyhe8/blog.sfloridaluxuryhomes.com/wp-admin/includes/class-wp-filesystem-direct.php
[line] => 39
)Hi William-
Thanks for reaching out, and thanks for using Total Upkeep Premium to store your backups on Google Drive.
This log appears to be a
google-drive-connect.logfile, but it looks like the beginning and end might have been cut off from what you’ve included here.I’m assuming a couple of things about your issue- first, you’re trying to upload your backup to Google Drive and second, something went wrong with the upload. If my assumptions are correct, can you also include the corresponding
google-drive-upload.logfile in your reply here, so we can see if there is any more information?If my assumptions aren’t correct, can you describe the issue that you’re having with your backups?
- The topic ‘Back Up Google Drive Upload Errors’ is closed to new replies.
