Tagged: Account
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- October 21, 2021 at 10:43 am #44016Danny GanimGuest
Hello
My wife and I are going through a divorce and things have been getting messy. She was given the login credential because she was our website maintenance person. I believe she has recently changed the login and email info(today) to prevent me from having access. I don’t expect that you can give me the new login or take back control of the site but is it possible for you tell me if the credentials were in fact changed to an alternate email recently?
October 21, 2021 at 10:57 am #44038Brandon CKeymasterHi Danny,
Thanks for reaching out and thank you for using BoldGrid Post and Page Builder.
I’m sorry to hear your going through all this. If you are the owner of the account you should contact your hosting company (InMotion Hosting) directly and report the malicious activity. They will assist you in securing your account and regaining your login credentials.
Once you’ve regained access to your site I’d advise you to change any logins that may have been compromised to prevent any future break-in attempts.
I hope this helps. Please reach back out if you need further assistance.
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