Tagged: Account
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- January 11, 2022 at 3:33 pm #46851SEGuest
I’m attempting to edit one last page on a website – which requires entry into Boldgrid. I went to log in and Boldgrid notes: “It looks like this account isn’t completely set up yet. You should have received a “Welcome To BoldGrid” email.”
However, I constructed the website without this confirmation and hesitate to make changes now and disrupt the website.
Two questions:
Is the Boldgrid connect key the same as a password?
If not and I go to retrieve this password, request a new confirmation email and click – will I destroy the website? I’m just trying to remove the extra “attribution” title on that page and add a photo credit.
Much thanks, SE
January 11, 2022 at 3:48 pm #46861Joseph WKeymasterHi SE,
First things first, do not be alarmed by that message, the account it is referring to is for our BoldGrid Central system which is where you can view your Connect keys or purchase additional premium services. It is also the place where you can manage testing WordPress installations with our Cloud WordPress platform, but those are entirely separate from your primary website so there’s no need to worry about destroying your previous work. One other note, your BoldGrid Central account credentials are not directly associated with the ones used for logging into your actual website.
The Connect key is used to unlock additional premium features in our plugins and themes, including the removal of the Special Thank attribution link in the footer. You can locate all known Connect keys associated with your account under the Connect Keys section of the BoldGrid Central dashboard. Once you have your key you can connect it to your website by navigating to Settings > BoldGrid Connect and adding it there which should then unlock the ability to hide the attribution.
Please let us know if you have any other questions for us SE!
January 11, 2022 at 4:57 pm #46864SEGuestThat is a relief and thank you!
January 11, 2022 at 6:20 pm #46869Brandon CKeymasterYou’re so welcome SE! Please don’t hesitate to reach back out if you ever have any other questions or concerns.
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