Hi Ralph,
Thanks for reaching out and thanks for using Crio Pro WordPress theme!
Under most circumstances adding a shortcode to a post or page should “just work” by pasting the shortcode into your content, e.g. [forminator id=”85″] .
Since Forminator is a third party plugin I’m not exactly sure of how they recommend adding your short code but Crio and BoldGrid Post and Page Builder for WordPress this is the best way to add shortcodes to your theme.
You can also add your shortcode directly to a text widget.
If you could direct us to a “URL” where your shortcode should be present we can give you our best suggestions on how to go about resolving this issue.