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  • #50405
    Shawn
    Guest

    Fresh install, no bells or whistles using a Crio theme. Dashboard times-out just clicking on Pages, or attempting a simple text edit. The install is 100% stock as recommended by Dreamhost. Already spoke with Dreamhost multiple times today, they cannot find anything wrong with their configuration. When I switch to a different Theme (not BoldGrid) everything works fast and normal, no time-outs.

    What is configured wrong if I have done no configurations? I have re-installed multiple times now and nothing is fixing it.

    #50569
    Brandon C
    Keymaster

    Hi Shawn,

    Thanks for reaching out and thank you for using Crio Pro WordPress theme!

    I’m sorry to hear you’re having issues with page speed and overall site performance within your Crio theme. I inspected your website at the “URL” attached in the forum and also ran it through GTmetrix in order to review the top issues impacting your performance.

    GtMetrix is reporting a caching problem as the most impactful issue negatively effecting your site. Diving a bit deeper, I see you’re using WP Super Cache as your caching agent. You may want to review Your “WP Super Cache” configuration to ensure that it’s functioning properly with your current Crio setup. Since you’ve been making frequent changes and switching themes for testing purposes you should also purge all cache associated with your website (including browser cache and any server side caching agents).

    You might want to consider running Crio with W3 Total Cache. W3 Total Cache is our official “BoldGrid Caching” plugin and it’s 100% compatible with Crio. Both are maintained in-house by our BoldGrid product team and we can help you choose the best configurations to properly improve your website speed.

    I hope this helps. Please let us know if there’s anything else that we can answer for you.

Viewing 2 posts - 1 through 2 (of 2 total)
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