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Is it possible to turn off the Image Service feature?
I tried it on some of my websites, but it’s taking me hours–sometimes even DAYS to convert images and they frequently fail and require me to start over again. I used up all 1000 conversions for this month on a site that was only able to successfully convert less than 500 images.
The feature is a nice idea, but doesn’t work for my sites. I have reverted the images back to their original formats. How can I now turn this feature off?
Thank you.
Hello Stacey,
Thank you for reaching out and I am happy to assist you with this.
Please understand that the number of requests can be huge depending on the time of the day, and also note that W3 Total Cache Pro users have an advantage when it comes to converting images. This is why at some point conversion can take a bit longer than expected.
We are working every day to improve this process to be faster for all users.
You can safely turn the Image service off in Performance>Extensions and deactivate the feature.
Once deactivated all images will be prevented back to original state
I hope this helps!
Thanks!
Thank you! I’m not opposed to trying this feature again in the future. It just, right now, it’s not working for me. Thank you again for your help!
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