Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
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  • #59992
    Beth
    Guest

    I posted twice already. I made a revision to our title and when I saved it, the site title and logo were left justified. Now I just tried to search on my mobile and I’m showing 404: Page Not Found. It is incredibly urgent that I fix this, because we are doing a personal appearance and I have this website set on a QR code. Please, please help me. Somebody else built the website, and I have NO idea how to fix it and zero understanding of coding or how to make edits. Please, please help me.

    #60036
    Brandon C
    Keymaster

    Hi Beth,

    Thanks so much for reaching out and thank you using BoldGrid Post and Page Builder! I’m sorry to here you’re experiencing this issue in your Swifty WordPress theme.

    I inspected your page and I see the 404 page here. I think you might need to refresh your permalinks in order to resolve this.

    To Refresh Permalinks through your Dashboard

    • Login to your website’s administrator Dashboard.
    • Navigate to Settings > Permalinks.
    • Click Save Changes.

    After we get this issue resolved we can shift our focus to your Site Title positioning.

    I hope this helps! We look forward to assisting you further with everything.

    #60169
    Beth
    Guest

    Hi Brandon,
    I followed the instructions above and it doesn’t appear to have helped. Can you view it on your end? Thanks. Beth

    #60170
    Beth
    Guest

    Hi Brandon,
    I’m not sure if my last comment went through. I’m not seeing it posted. However, that didn’t work. I’m kind of in a bind, because I have a6 foot banner with a QR code to this website for a personal appearance we are doing for the podcast on Saturday. I’m really feeling the pressure, because I can’t have my website not working. I’m not sure how long the 404 message has been occuring, because I’ve only noticed it yesterday when I looked on my phone. When I look at it on my computer, it looks ok, but that’s because it’s taking me to my admin page. I really don’t know what to do so I would really, really appreciate any feedback. I’m worried I’m getting close to the appearance and I won’t be able to use the banner because I can’t send listeners to a broken website. Please help! Thanks!

    #60228
    Brandon C
    Keymaster

    Hi Beth,

    Sorry to hear you’re still getting the error after resetting your permalinks the next step is to replace your.htaccess file with default code.

    You need to access your .htaccess file (your web host InMotionHosting can help with this), paste the following code and save.

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    Please let us know if this helps to resolve your 404.

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Getting a 404 page on my website site using BoldGrid Swifty theme’ is closed to new replies.