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Hi,
I just installed the free version of W3 Total Cache plugin on my site and when I went to refresh my site on the front end the Logo image in the header becomes HUGE and “moves” out of the header for a few seconds and then it looks normal again. I didn’t do that before I installed the plugin.Hello,
Thank you for reaching out and I am happy to assist you with this.
I’ve checked your website on Chrome and Firefox, and I am not seeing the issue you are referring to, I do see that the W3 Total Cache is installed.
Can you please share which browser you are using and if you are still experiencing this problem?Thanks!
Thank you for getting back to me! I’m using the Safari browser and it still is doing it if I go directly to the site or even when I refresh the site. However, I did just check it on Chrome and it appears to be fine on that browser.
Hello,
Thank you for your feedback.
You are correct, I’ve checked Safari and yes, the problem seems to appear only on that browser. Other browsers do not have the problem you are referring to when visiting your website.
I’ve noticed that you have Lazyload option enabled, so can you please try to add the image URL to Performance>User Experience>Exclude words: field:
https://congregationofstpiusv.com/wp-content/uploads/2020/03/BpC-PiusCrestOnly-578x1164longer.png
Save all settings and purge the cache and let me know if the problem persists.
Thanks!Thanks, Marko!!! That worked!
Glad to know the problem is resolved.
You are most welcome!
We would really appreciate it if you could take a minute and post a review here. This will help us to continue offering a top-notch product to users.
Thanks!
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