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  • #74034
    Blaženka Roth
    Guest

    Can you please help me?
    This occured on our website:

    W3 Total Cache Error: Files and directories could not be automatically created to complete the installation.

    Please execute commands manually
    or use FTP form to allow W3 Total Cachemake it automatically.

    #74060
    Marko Vasiljevic
    Keymaster

    Hello Blaženka,

    Thank you for reaching out and I am happy to assist you with this.
    What this means is that the files and folder permissions on the server are not set as they should in order for the W3 Total Cache to be able to add the drop-in files, create a cache folder and write the .htaccess rules.
    Can you please check the files and folder permission, and make sure that their permission is set to the following:
    files – 644
    folders – 755
    Please make sure to check this article for more details.
    I hope this helps!

    Thanks!

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