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    Posts
  • #75696
    Jared
    Guest

    Hi,

    I sent a request through the W3TC plugin on my website it’s installed on for a Pro plugin cancellation, but did not get any confirmation email, so I wasn’t sure if it went through. I believe I purchased the plugin before your modern Bold Grid account login, so I have no products listed, but I absolutely am getting charged annually for the plugin. Please help! Need to cancel!

    #75761
    Marko Vasiljevic
    Keymaster

    Hello Jared,

    Thank you for reaching out and I am happy to assist you with this.
    We’ve replied to both of your emails via the W3 Total Cache support channel.
    Please provide follow the instructions in the email and provide the additional information so we can assist you with this, and continue the correspondence there so we can avoid duplicating the answers.
    Thanks!

Viewing 2 posts - 1 through 2 (of 2 total)
  • The topic ‘Request W3TC Pro cancellation / auto-renew off’ is closed to new replies.