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  • #83381
    Chinecherem Somto
    Guest

    Hello
    Please I created backup and wanted to download it to my local machine, but the file cannot download passed 1gb.
    The back up file is actually 1.33gb.

    Once the download reaches 1gb it will refuse to download further

    #83514
    Brandon C
    Keymaster

    Hi Chinecherem,

    Thank you for reaching out with your Total Upkeep questions. From what you’ve described this seems to be a browser based issue rather than one with Total Upkeep. In most cases a Total Upkeep error would be associated with the upload or backup process itself.

    With this, it seems your browser will not allow you to download a file this large. You can try changing the setting in your web browser to increase download size or try downloading the backup in a different browser such as Google Chrome which supports up to 6gb downloads out of the box.

    I hope this helps!

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