Internal Server Error: The location you requested is experiencing issues Cloud WordPress

Hi Vincent,

Thanks for reaching out although I’m sorry to see you’re experiencing this issue with BoldGrid Cloud WordPress.

To begin troubleshooting can you tell us exactly when this error started happening. Was it right after site deployment or perhaps after a plugin installation, update or code change?

We look forward to hearing from you.

Thanks Vincent!

I’m happy to hear the installation went well. As far as the site transfer, what option did you use to upload the backup? Was it the with the Magic Link method or did you just manually upload your backup?

Just to test you could try deleting your current Cloud instance and re-uploading the backup to a new one. You can follow this guide to learn more about site restorations with Total Upkeep.