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  • #89877
    j k
    Guest

    When i click on ciro theme customize it does not load it just stay loading page but when i disable ciro premium plugin. Customize is working and loading.

    How do i solve this issue

    Wordpress – 6.2.2
    Server architecture Linux 4.14.117-grsec-grsec+ x86_64
    Web server Apache
    PHP version 8.1.17 (Supports 64bit values)

    Active Theme
    Name Crio (crio)
    Version 2.20.2

    #90026
    Brandon C
    Keymaster

    Hi JK,

    Thanks for reaching out with your Crio Pro WordPress theme!

    We had a similar issue some months back and taking a look at the topic, it seems they were able to resolve this by temporarily removing all custom Crio headers/footers. There are some other useful troubleshooting bits in the linked thread as well.

    I hope this helps you to resolve your own issue. Please let us know if you still have questions for us!

Viewing 2 posts - 1 through 2 (of 2 total)
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