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  • #93271
    David Wilson-Steer
    Guest

    First of all suddenly couldn’t add new products with Page & Post Builder active. Now I can’t edit as I used to. Columns have disappeared although they still show up on website but trying to edit pages is now impossible as I can’t tell how element layouts are going to appear when live.

    #93529
    Brandon C
    Keymaster

    Hi David,

    Thanks for reaching out with your BoldGrid Post and Page Builder questions! We inspected your site at the URL you attached in the thread and I see that you’re using the StoreFront WooCommerece theme.

    This theme is not 100% compatible with Post and Page Builder because the PPB was specifically created to work with themes built on the BoldGrid Theme Framework such as our Crio Pro WordPress theme.

    If you wish to continue using the Storefront theme I’d suggest contacting the theme developers directly for advice on installing and using a compatible page builder.

    I hope this helps David! Please let us know if you have any further questions for us.

    #93622
    David Wilson-Steer
    Guest

    Thanks Brandon, that explains a lot. I wish I’d known before I started. Anyway, thank you.

    #93958
    Brandon C
    Keymaster

    You’re very welcome David,

    I hope it doesn’t cause too much of an inconvenience. I hope you can find a quick resolution for this. We’ll definitely be here if you have any other questions for us!

Viewing 4 posts - 1 through 4 (of 4 total)
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