Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #156272 Reply
    Vanessa Richards
    Guest

    I’ve now had over 100 emails in the last 24 hours that read:
    Hi! Some plugins have automatically updated to their latest versions on your site. No further action is needed on your part.

    These plugins are now up to date:
    – Post and Page Builder Premium (from version 1.2.8 to 1.2.7) : http://www.boldgrid.com/

    If you experience any issues or need support, the volunteers in the WordPress.org support forums may be able to help.
    https://wordpress.org/support/forums/

    The WordPress Team

    I have disabled updates, but still they keep coming. How do I stop them?

    #156322 Reply
    Elana
    Keymaster

    Hello Vanessa,

    ​Thank you for reaching out to our support team.

    We had an issue with the last update and this should be resolved now I apologize for the inconvenience.

    Can you make sure that the Post and Page Builder update is on 1.2.7 and the banner to update is gone. If you are having issues with the update you can clear the cached transients causing the issue. To clear them, please go to your WordPress Dashboard > Updates. There, where it shows the current version and the “Last checked” date, click the “Check Again” button. That usually clears those transients, and you should then be able to update the plugin.

    For the emails, they should stop once you have the plugin updated, however, if there is emails queued on the server those will continue to send until they are either removed from the queue or sent.

    Removing them depends heavily on your server configuration.

    If you have WHM access, you can log in and go to the Mail Queue Manager to clear the queue manually. If not, you’ll need to contact your hosting provider and ask them to check and clear the mail logs.

    Thanks
    Elana.

Viewing 2 posts - 1 through 2 (of 2 total)
Reply To: 100’s of repeated successful update emails
Your information: