Viewing 7 posts - 1 through 7 (of 7 total)
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  • #29567
    Fred Theobald
    Guest

    I have also added the Elementor Editor to see if that will work, but I click on Edit with Elementor button and still not way to edit the pages.

    #29568
    arnelc
    Guest

    Sorry for the edit icon not appearing where it should. In order for us troubleshoot this, we would need more information.  What version are you using?  What plugins do you have loaded?  Do you have third party themes loaded? If so, please specify.  We would recommend that you have nothing but BoldGrid and WordPress loaded to see if there are no plugin or theme conflicts.  You should also have the latest versions.  Please provide us a little more information and we can investigate the issue in more depth.  

    If you have any further questions or comments, please let us know.

    Kindest regards,

    Arnel C.

    #29569
    Fred Theobald
    Guest

    I am working with 5.0.3 WordPress. I deactivated all the plugins and it appears that I can get to the editing by clicking on the 3 dots for more options, so I will now activate individual plugins to see where a conflict may be.

    #29570
    Fred Theobald
    Guest

    It seems to be a plugin issue. I have gotten the background so that it is the same on all the pages, which was not the case previously, but it still seems that the editor program is not what it was before. I’ll work with the plugins to see what is causing the problem and if I cannot fix it, I’ll get back to you.

    #29571
    arnelc
    Guest

    Thanks Fred!  We appreciate the feedback.  If you find that it’s a particular plugin, please submit a ticket to BoldGrid and they can look into it further to see if it’s something they can fix.  It may require communication with the plugin developer.

    #29572
    Fred Theobald
    Guest

    Will do. I may not get back to it until later today now that our site is at least viable. One of the page’s background went totally black when it should have been a light blue as the rest of the site and I could not change it back until I started working with turning on and off the plugins. The plugins we had active were:

    Akismet Anti-Spam

    BoldGrid Easy

    BoldGrid Gallery

    BoldGrid Inspirations

    BoldGrid Staging

    Classic Editor

    Contact Form 7

    Easing Slider

    Elementor

    Flamingo

    Health Check & Troubleshooting

    Ninja Forms

    Post and Page Builder

    Responsive WordPress Slider – Soliloquy Lite

    SiteOrigin Widgets Bundle

    WordPress Importer

    WPForms Lite

    Yoast SEO

    I am not sure which one is causing the problem but with so many, I have not yet turned them all off and then, one by one, turned them on to see where the problem may be. I am still not able to go to a block on a page and edit just that block but at least customers can view the site, now.

    #29573
    arnelc
    Guest

    Elementor is a 3rd party page builder that may be the conflicting plugin.  Try turning that one off and also deactiving Yoast.  Once the site is built you can turn Yoast back on.

Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘The edit icon is not showing up on the pages that I want to edit. Where is the edit icon?’ is closed to new replies.