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  • #30232
    Nga
    Guest

    Good Morning.  

    I was using BG and also use Beaver Builder.  Backing up localhost and restoring to online seemed to work fine, except for some pesky links (192.168.1.6/…) that would not change into the correct www addresses.  Eventually, probably because I mistakenly did bi-directional backups and restores, the site got really scorched and I left BG.  

    The alternative program asked for words that needed replacing and I would specify the localhost addresses and replace them with the www addresses.  This is something that BG does without user input and that is nice, save that it did not always get it right.

    The question are, has anyone else run into this problem, were they also using Beaver Builder and Beaver Builder Themer, and was a solution found?

    Thanks

    #30233
    support
    Guest

    Thank you for contacting us!  Unfortunately we have not heard of any other cases like this and we do not have a solution that we know will work for certain, but we will try to assist you as best we can.

    You can continue using Beaver Builder and the associated themes to develop the look and feel of your website, but I recommend utilizing our Backup plugin to migrate your website from the local environment to the production location.  The Backup plugin works regardless of the themes and builders used on your website and should not have any problems with the Beaver Builder tools.

    If that does not work as you expect or you run into any other problems with migrating that way please let us know and we will figure this out for you.

    #30234
    Nga
    Guest

    Thanks Joseph.  It’s a mystery here as well.  I spent 2 hours or more with Beaver support logged in to the online site and they were baffled as well.  In any case, I much preferred this product to any other and am currently using it with no apparent problems save one.  So whatever it was that troubled is not reoccurring and cannot be found, and we move on.

    As to the one annomoly, I recently reordered the development sites on localhost.  Each site, dev1, dev2, etc., is a separate install of WP.  It is not multi-site WP.  Order to move things around without doing new WP installs for each,  I backed up dev1 with BG and restored (moved) it to dev2 using BG, which I supposed would completely overwrite dev 1 with the dev2 data.  Then I backed up dev4 and restored it to dev1 in the same manner. Everything seemed fine except when I backed both of them up once again into my BG backup subdirectory on a local drive. 

    Oddly, when I did that, backups of either dev1 or dev2 somehow deleted each other’s backups.  That is to say that if I do a backup of dev1 and then one of dev2, that the dev2 backup first deletes the dev1 backup and vice versa.  One can see that occurring in Win Explorer as the backups start, as the first thing that happens is that the existing backup files from the other site are deleted and replaced with the new backup. 

    Very strange.  Of course I can probably put them in separate folders to have that not happen, but prefer everything in one folder.  Any ideas?

    Thanks,

    Nga

    #30235
    support
    Guest

    Hi Nga,

    I am unsure why the Backup plugin is removing files for other websites as part of the backup process.  The Backup plugin creates a few files during generation that are then wrapped up in a zip file when it completes, but I have not seen it effect the files for other installations before.  Have you only noticed the problem when working in a local environment or is this happening on your web server as well?

Viewing 4 posts - 1 through 4 (of 4 total)
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