Viewing 2 posts - 1 through 2 (of 2 total)
- Posts
I’ve been hacked and all files deleted although I had Boldgrid backup and can see it in FTP how do I restore the website?
Hello,
Thanks for the great question, I’m sorry to hear that your website has been hacked.It is possible to restore your website from your BoldGrid Backups manually, even if all of your website files have been deleted. This is an involved process and will require both FTP/File Manager as well as a database administration tool, such as phpMyAdmin. Follow these steps:
- Move your backup .zip file into your public website directory.
- Unzip the backup file.
- Locate the database backup file ending in .sql, and download it to your computer.
- Log into your database administration tool, and import the .sql file into the database associated with this website.
Once your website is restored, make sure to move your database backup file outside of your public directory, as it contains sensitive information about your website.
I hope this helps!
Viewing 2 posts - 1 through 2 (of 2 total)
- The topic ‘restore from ftp’ is closed to new replies.
