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Hi, just installed Boldgrid fresh and wanted to change the theme. Went to [Costumize], but I can only select: [Publish], [Save draft] or [Schedule], rather than the [Save & Publish] shown in the tutorial. I’ve tried using [Publish] and [Save draft], but it does not seem I can save my changes. I must be missing something obvious here – what can I do?
Hello!
Thank you for the question, I’m sorry to hear your changes aren’t saving in your customizer.
The Publish option will save your changes, as well as make them public to your visitors. The Save Draft option saves your changes but doesn’t make them public yet.
Since you mentioned that you did try the Publish button, but your changes didn’t save, there are a couple of things to check.
First, your website may be using a caching plugin, like W3 Total Cache, WP Super Cache, or another caching solution. Caching is a way to speed up your site by saving a copy of your website that can be served faster than building each page from scratch, so it’s possible that you might be seeing a cached copy of your website from before you made your changes.
If you do have a caching plugin, it will offer some way to “Flush,” “Purge,” or “Clear” the cache in its menus. W3 Total Cache, for example, places a menu item in your top admin bar called “Performance” that you can use to clear the cache.
Second, sometimes a plugin conflict prevents Customize options from saving. In particular, DreamHost’s “Gutenberg Blocks Remixer” plugin is known to cause this issue, and it has been discontinued by DreamHost. If you have this plugin active, deactivate it and try to save your changes again.
If neither of these applies to you, you can use the Submit Feedback widget on your WordPress Dashboard to send us a detailed error report, so we can help you troubleshoot further.
I hope this helps!
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