- Posts
Hello,
I’m working on a fresh WP install from Dreamhost’s one-click installer. The plan I am on comes with a premium licence for Post and Page Builder.
I am having a difficulty though because clicking the “Add a block” button when editing a page has no result. Console shows no errors and I have no popup blocker. The behaviour described in your documentation for what should happen next (the block library is displayed..) does not happen.
Thanks kindly for your help troubleshooting this issue!
Evan
Hi Evan,
Thanks for reaching out with your question about BoldGrid Post and Page Builder for WordPress! First, I’m sorry to hear you are experiencing this issue but we’ll try our best to get you up and running smoothly.
I’m thinking your page editor is more than likely still set to the default “WordPress editor”. The first thing you want to do is ensure that Post and Page Builder is selected as your “preferred page builder“. In order to do that follow the steps in this guide and lets see if this clears up the issue. If it does not definitely reach back out to us. Maybe send a screenshot using ImgBB so that we can get a visual of the problem and offer a more effective solution.
I hope this helps!
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