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The “Submit” button on our “Contact Us” webpage doesn’t work. In testing it, I’ve filled in all the required info several times, clicked on “Submit” but never received the contact. From what I understand, it’s supposed to go to the admin email address. In any event, I prefer to have the info to go to a different email address. How do I do that?
I also need to have a separate contact form on a different website page, Request a Chapter, on which the visitor submits name & email address in order to receive a free chapter from one of our books. There are 2 existing buttons, leftovers from the original inspiration. How can I change them to send these requests to yet another email address, i.e. different from both admin and Contact Us addresses? Or do I delete the existing buttons and create another?
I might stress that I need these 2 buttons to target 2 different email addresses because the first will receive personal attention and the second will auto-generate a no-reply email containing the free chapter. Both need to be different from our admin email address because it serves yet another purpose within our communication structure.
Also, please confirm my understanding: it appears that buttons cannot be altered on the pages themselves. For example, editing the target email address of a button has to be done on the form itself. Which means there must be a separate form for each different target email address even if all the other components and the layout were identical.
Thanks for any help you can offer.
Hello TheFolk11,
Your understanding is correct, The email is controlled by the form itself. To setup different emails for it all you have to do is log in to your dashboard, go to forms, hover your cursor over the form you want to change it for and click edit, then click on the “Email & Actions” tab, From there you can setup actions which will email your addresses and you can setup additional actions for sending emails to people who submitted the form as well. These options are setup on a per form basis so you can have each of your forms perform different actions and send to different addresses.
Best regards
Kyle M.
Very cool! Thanks for your help, Kyle! I followed your instructions and after playing around a bit was able to create two different contact forms for two different uses.
You anticipated my next requirement without me asking: “sending emails to people who submitted the form.” I didn’t realize I could do this in Ninja Forms and had been planning to handle it using autoreply in my InMotion webmail. It would be far more efficient to do it with a form.
We want to send people who submit this form an email with an embedded image and a 700 KB PDF attachment. This is a preliminary version of the email:
I’ve created the email and successfully tested it. What I haven’t been able to do is attach the PDF file because I didn’t see a provision for adding an attachment when I created this action on the form. Is this possible? If so, how do I attach the file? If not, what alternative ways can I auto reply with this email?
Thank you again, Kyle.
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